Privacy Policy
Last Updated: July 26, 2026
Frank Gurney, Inc. respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit frankgurneyinc.com, how we may use that information, and the choices available to you.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you contact us, request a quote, or submit information through our website. This may include:
- Your name
- Your telephone number
- Your email address
- Information about your project or service needs
- Other information included in your message
Please do not submit confidential, financial, medical, or other sensitive personal information through the website contact form.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically by our website hosting provider, security services, analytics tools, or similar technologies. This information may include:
- Your Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed and links selected
- Date and time of your visit
- Referring website or source
- General geographic location based on your IP address
This technical information is generally used to operate, secure, maintain, and improve the website.
2. Cookies and Similar Technologies
This website may use cookies, log files, analytics tools, CAPTCHA technology, and similar technologies. Cookies are small files stored on your device that help websites function, remember preferences, measure traffic, and detect fraudulent or automated activity.
You may configure your browser to block or delete cookies. Blocking certain cookies may affect how portions of the website function.
3. How We Use Information
We may use information collected through the website to:
- Respond to inquiries and requests for quotes
- Communicate with you about potential or existing projects
- Provide information about our services and equipment rentals
- Operate, maintain, troubleshoot, and improve the website
- Prevent spam, fraud, abuse, and security incidents
- Maintain business and communication records
- Comply with legal, regulatory, contractual, or insurance obligations
- Protect the rights, property, and safety of our company and others
4. How We Share Information
We do not sell personal information collected through this website.
We may disclose information to third parties when reasonably necessary for business operations, including:
- Website hosting, maintenance, security, and technology providers
- Email, communications, and form-processing providers
- Analytics and spam-prevention providers
- Accountants, attorneys, insurers, and other professional advisers
- Government agencies or law-enforcement authorities when legally required
- A purchaser, successor, or other party involved in a merger, sale, reorganization, or transfer of company assets
These parties may receive only the information reasonably necessary to perform their services or satisfy the applicable legal or business purpose.
5. CAPTCHA and Spam Prevention
Our contact forms may use CAPTCHA or another automated abuse-prevention service. These services may collect technical information about your device, browser, interactions, and IP address to determine whether a submission is being made by a person or an automated system.
Information collected by a CAPTCHA provider may be governed by that provider’s own privacy policy and terms.
6. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal, accounting, insurance, or regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request that we:
- Confirm whether we possess personal information about you
- Provide access to certain personal information
- Correct inaccurate personal information
- Delete certain personal information
- Explain how certain personal information has been used or disclosed
- Stop sending nonessential marketing communications
These rights are subject to applicable legal exceptions. For example, we may retain information when required for contracts, recordkeeping, legal claims, security, fraud prevention, or compliance obligations.
To make a privacy request, contact us using the information below. We may need to verify your identity before completing the request.
9. Third-Party Websites
This website may contain links to third-party websites, maps, associations, or online services. We do not control and are not responsible for the privacy, security, content, or practices of third-party websites.
Visiting a third-party website is subject to that party’s own privacy policy and terms.
10. Children’s Privacy
This website is intended for general business purposes and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
If you believe a child has submitted personal information to us, please contact us so that we can review and, when appropriate, delete the information.
11. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, the website may not respond to all browser-based Do Not Track requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of the website after a revised policy is posted constitutes acknowledgment of the updated policy.
13. Contact Us
For questions about this Privacy Policy or requests involving your personal information, contact:
Frank Gurney, Inc.5521 E Railroad Avenue
Spokane Valley, WA 99212
Phone: (509) 535-3069
Email: fgurney@comcast.net
